You’re late for work on a rainy morning, you miss the bus. Thankfully, you called an Uber and your ride will be at your door within minutes. Problem solved. But what happens if the Ubercar in which you are travelling gets in to an accident? What should you do?
Don’t panic, we’re here to help.
Uber defines itself as “everyone’s private driver.” A ride-sharing program launched in 2009, the company aims to connect those in need of a ride with their drivers through an iPhone or Android app. Passengers have their credit card information saved in the app, which is also connected to their Facebook accounts, allowing a picture to display for drivers to identify the rider. The amazingly simple operation allows a rider to open the app, and using the GPS capabilities on the phone, request a ride from the drivers close by. Within minutes, the map shows the driver’s arrival, along with their name, picture, license plate number, and the make and model of their car. Upon reaching the desired destination, the driver ends the ride and the card on file is automatically charged.
Uber eliminates the need to call a taxi dispatcher or hail one on the street. Bostonians know how difficult and frustrating it is to deal with taxis in the city, and city dwellers are flocking to the ride-sharing start-up in record numbers. Uber offers a few options to riders depending on how cheap or luxurious they want their car to be. Uber Lux is the most expensive option, offering a riders top-of-the-line sedans like Mercedes, BMW, and Audi. Uber Black and Uber SUV are black livery vehicles driven by professional drivers. Customers can request a taxi through the app, which uses the taxi meter plus an additional fee. The cheapest and most popular option is UberX, in which regular drivers in their personal cars can drive customers to their destinations.